Is remote work right for my company

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Prefix First Last
Email*
School / Business Name
Phone*

Your Staff
Tell us a bit about your current staffing structure.
How many employees do you have?
- 1 to 5
- 6 to 20
- 21 to 50
- 51 to 100
- 101 to 200
- 200+
Where does your staff work?
- Everyone works from the office
- Some work from office, some from home
- Everyone works from home
Which roles (if any) work remotely on a regular basis?
- None
- Sales & Sales Support
- Marketing
- Administrators / assistants
- Accounting / bookkeepers
- HR
- Operations
- Customer service
- Other

Tasks and Processes
Tell us about the tasks you and your staff complete and your processes for getting work done.
Do you already have SOPs?
- Yes, but only for some tasks.
- Yes, for most tasks.
- No, we’ll need some help with that.
An important part of getting any workflow down to a rock solid process is to have written standard operating procedures (SOPs) organized in department Operating Manuals.

Are you currently facing any staffing challenges?

If you currently have staffing challenges that you would like to solve, please explain here.

Common Staffing Questions and Concerns
Next, we will go over some common questions and concerns. This will allow us to be that much more productive on our first call as we can get right to the issues that are the most important to you. You can also end this survey/FAQ here.
Would you like to move on?*
- OK let's proceed with the FAQ section.
- No thanks, let’s end here.

Productivity
Are you concerned that you wouldn’t know how hard the remote worker is working?
- Yes
- No - let’s skip to the next topic.
We were not surprised to see study after study in the post-COVID world show that many workers are more productive working from home than they are in the office. We have benefited from the focus of remote workers for years. Each employee hired through We Are Working will be productive every hour they spend on the clock. How can we be so confident? . They are held accountable for their time to a much higher degree than most employees. Using activity-logging software we record the amount of time the worker actually spends working(to the minute) and we capture random screenshots to ensure that there is no bogus activity. We provide weekly activity reports with a summary of everything, but of course you can do your own inspection at any time.

Viability of Remote Work
Are you skeptical that enough of your tasks can be done remotely to make this worth it?
- Yes
- No - let’s skip to the next topic.
We often hear prospects say something like this - "I like the idea but this task..., or that task..., can’t be done remotely because ….". However, 90% of the time we find that the task indeed can be done remotely. We have set up companies where 99% of all tasks are done remotely.
Your company may need to be open to some new strategies and technologies, but we have this down to a science and will make it easy for you.

More than Just a Remote Worker
We Are Working is really about much more than just connecting you with a remote worker, rather it’s very much about transforming several aspects of your business that will make it a much stronger and more profitable business. Would you like to know more?
- Yes
- No - let’s skip to the next topic.
In order to move work offsite in a smart and controlled way, a business is often going to need to develop tighter controls over the work. The playbook for tight, operational controls is basically the same for all companies and revolves around documentation and processes. This is where We Are Working adds a lot of extra value at no extra cost. This extra value is optional and should a customer not want some of it, that is perfectly fine.With that said, here is what many of our customers allow us to do -
1. We document. We put in place a rock-solid workflow process for every task. This means SOPs organized in Operating Manuals that are accessible via the internet to every employee. We are going to make the task all about the workflow process and less about the employee, which will make it easier to scale your business, or replace someone as needed.
2. We optimize. During the first step we often locate redundant or obsolete tasks and therefore are able to eliminate some of the work right up front.
3. We define jobs. All employee jobs are anchored to a task management platform that basically becomes their ‘job profile’. It specifies exactly what they will do and when they do it. This platform also serves as the communication mechanism so that everyone is updated as stuff happens.
4. We monitor and report. Everything the worker does is closely monitored and inspected. The employee will not have the latitude to slack off or do personal stuff.
5. We free up your time. As this process of having less expensive workers do all the tasks that they can feasibly do, you end up freeing up more time for your core staff to spend their time on more valuable tasks that produce a much bigger return on their efforts.
In short, We Are Working will help you improve your business and ultimately grow your profits. You will now have the ability to ‘work on the business’ instead of ‘in the business’.

Costs
Are you concerned about what this will cost?
- Yes
- No - let’s skip to the next topic.
There are no setup fees and we do not charge for the consultation and planning stages. You would, however, pay for any of our labor costs involved in the setup of the different documents or processes that your company doesn’t currently have. For example, if you don’t have adequate written standard operating procedures (SOPs) in place and you want us to handle creating those with the help of your subject matter expert, you would pay about $7/hr for that time.
However, with savings from the lower labor rate hitting the bottom line in about 2 weeks, it really turns out to be virtually no cost with moving forward.

Working with Offshore Talent
Often if work can be done remotely, it could also be done remotely via an offshore worker for even greater savings. Do you have concerns that an offshore worker could be a frustrating experience because of lack of knowledge or a heavy accent?
- Yes
- No - let’s skip to the next topic.
This is often the first thought that some people have when considering offshore workers. When selecting an employee through We Are Working, we will make sure that you are matched with a candidate that has the skills and English proficiency you need. We have thoroughly pre-assessed and tested every worker before they become available to you. Because of this step, we can deliver whatever trait you need.
For example, if the remote worker is going to communicate with your customers, then you may want someone who is fluent in English. However, if the remote worker only needs to deal with your internal staff, then you likely need someone with good English skills but not necessarily fluent. They can understand you, and you can understand them, even if their English isn’t perfect.

Long-term Viability
If the work can be done remotely, often that means it can be done remotely by an offshore worker for significant savings. Are you concerned that an offshore staff member won’t feel like a true part of the team and might not even stay around for long?
- Yes
- No - let’s skip to the next topic.
At We Are Working, we extensively use offshore staff to run our business, so we get it -- anyone working for you remotely must feel like a natural extension of your normal staff. You may need to put some new things in place, but let us handle that because we're experts at it.
An offshore remote employee will likely be more appreciative and dedicated than most of your US-based staff. Naturally, we are recruiting talent from lesser-developed regions where good employment opportunities are few and far between. There are smart, honest, hard working individuals that will find working for a U.S. based company to be a dream come true and this will result in a very loyal worker.
However, as with any employee, there is a chance they may eventually move on. The difference will be that after installing better workflow processes and documentation that you will be able to transfer that work to a new person much easier than ever before.

Communication
Are you concerned that communication with a remote worker might be challenging?
- Yes
- No - let’s skip to the next topic.
Communicating with your remote staff is actually likely to be less challenging than you think. With the communication tools that we recommend, along with our standards for communicating, you will find that you have near instant access to your remote worker.
Using instant chat tools for impromptu communication puts your message immediately in front of the remote worker, even if they happen to be on the phone or in a meeting. With this instant communication tool, it’s not uncommon to pull together several people for an impromptu meeting on an important topic.
Additionally, our tasks are anchored to a task management tool that allows for ongoing communication collaboration specific to that task. This method is far superior to trying to keep track of something in a string of emails.

Contract Commitments
Are you concerned that our services lock you into a contract?
- Yes
- No - let’s skip to the next topic.
We don’t lock you into a contract. If you ever feel We Are Working isn’t adding enough value, you are free to take what you have learned and do it on your own. All of the documentation and established workflow belong to you. Additionally, should you want to employee the offshore worker directly, simply pay a small placement fee and move on as you'd like.

Extending the Benefits
Many of the remote work processes and technologies that were covered can also benefit you around the office. Do you want to know more?
- Yes
- No - let’s skip to the next topic.
When talking about things like activity trackers, SOPs, Operating Manuals, task management systems, and instant chat tools, these are not only for remote workforces, but are valuable components around any office-based workforces as well. If you just want our help with implementing some of these items in the office, we can do that too.

One final question...
Thank you for your time. Just one last question and we will be all set to provide you with an answer on whether or not a remote worker is right for you. At this point, what are your biggest concerns regarding the concept of moving work to remote staff?

Is Remote Work Right for Your Business?

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Your Staff

Tasks and Processes

Common Staffing Questions and Concerns