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Virtual Assistant

Remote / Work from home – Outside of United States

Do you enjoy flexibility and the ability to work from home?  We Are Working (under Achieve Test Prep: https://weareworking.com) is a fully managed staffing solution provider. We work with small and medium-sized businesses to identify roles they need to fill, document their processes, hire qualified candidates offshore, and then train, monitor, and coach the hires. We are a fully virtual organization with all team members working 100% remotely.  

Are you looking for a position to serve as your client’s indispensable partner? Are you seeking an opportunity to put your talent and skills to build your client’s success? Are you a driven professional who has administrative support experience and is passionate about customer service? This role will cater assistance to clients with a variety of customer service and administrative-related tasks.

Responsibilities:

• Maintain customer appointments/calendars
• Email/file/event management and organization
• Take calls or make calls to clients, vendors or others
• CRM building and administration: updates & data entry
• Summarize, analyze and make recommendations about information in blog posts, newsletters etc
• Prepare presentations and/or spreadsheets
• Manage and update social media accounts & handle basic digital marketing tasks
• Provide assistance with other tasks, as needed
  

Desired Skills and Experience:

• Available Mon-Fri during business hours (8 am – 9 pm Eastern Time), during 40 hours per week or a minimum of 25-30 hours per week
• Must be able to speak and write fluently in English and be an excellent communicator
• Bachelor’s Degree or high school diploma and conclusive experience in the customer service or administrative field
• 1-3 years of experience as a Virtual Assistant/Administrative or Customer Service Representative
• Proficiency with Microsoft Office suite including; Word, Excel and/or Google Suite including: Docs, Sheets and Calendar
• Customer-centric, self-driven professional
• Detail-oriented & organized
• Proactive, pragmatic, and resourceful problem solver
• Strong time management skills
• Ability to manage multiple priorities and meet deadlines
• Designated professional and equipped (laptop/desktop/reliable internet connection), quiet space