We Are Working is a US-based remote staffing solution provider with a fully managed, globally sourced workforce. We’ll find, hire, train, coach, and monitor the ideal Virtual Assistant (or team of assistants) to match your needs.
Satisfaction Guaranteed. Give us a week – if our solution isn’t right for you, we’ll refund your money.
“…this process uncovered a lot of redundant tasks, and just by going through the process of creating SOPs, we eliminated almost 20 man-hours per week.” – Mike F., Paramount Capital Group
By streamlining processes and hiring qualified globally-sourced, We Are Working has saved Paramount Capital Group 70% per employee. They now pay just 30% of what they historically spent to get the same work done.
Customer Service via Email & Phone, Social Media, and Web Chat. keep your customers happy anytime.
Calendar and Inbox management to never miss an important meeting or email.
Data Entry, including updating CRM, Audio & Video Transcribing, and Inventory Management & Upkeep.
Bookkeeping, including categorizing receipts and filing expense reports is key to getting and keeping organized.
Project Coordination so you can achieve your projects’ goals efficiently and on time.
Recruiting assistance in managing job openings, Coordinating interview appointments, and handling candidate screening
Workflow Management via our Workflow Experts who will study your processes, identify the tasks you need help with, then develop trackable, repeatable steps for each task, and pull it all together in detailed Standard Operating Procedures. Our expertise will help you get rid of redundant tasks and boost your efficiency.
Step 1: Free Consultation
Meet with our team to share your needs,
challenges, and goals. Discover our
methodology, processes, and how we can work with your team
to produce repeatable results.
Step 2: Onboarding Call
Meet your Customer Success Manager to
define the tasks you need help with. Share
the qualifications you need in your Virtual Assistant
and walk us through systems
access points to get started.
Step 3: Shadowing Calls
Show us how you want things done for
the tasks you are outsourcing. We will
learn your systems, processes, and
expected results. We’ll learn to do it
your way!
Step 4: Workflow Setup and Training
Our team will gain insight from the
shadowing calls, document your processes, and develop Standard
Operating Procedures (SOPs).
Your Virtual Assistant will be trained based on
the defined workflow.
Step 5: Monitoring and Coaching
Your Customer Success Manager will
oversee the work.
Our continued coaching will ensure
your Virtual Assistant provides total value. Performance monitoring reports
will be generated and KPIs set.
Step 6: Check-In Calls
We will meet regularly to get
your feedback on your assigned
Virtual Assistants, review KPIs,
and make sure everything is running
according to plan.
Download our case study and learn how our client, Paramount Capital Group, saved 20 man-hours per week and $40,000 a year per offshore employee working with We Are Working.
“One of the really good things about the process that attracted us to We Are Working was the fact that we don’t really start using remote employees until the procedures have been documented and tested thoroughly. While creating the SOPs, this process uncovered a lot of redundant tasks, and just by going through the process of creating SOPs, we eliminated almost 20 man-hours per week. It was an unexpected benefit from just working towards the remote workforce to discover that we were doing things the wrong way or not a smart way, and we eliminated them altogether.”
– Mike F., Paramount Capital Group
