Tag: chat

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3 Mistakes to Avoid When Hiring a Virtual Assistant

After uncovering issues with customer service chat for our client, we implemented data-driven improvements to increase customer satisfaction.

Implementing Improvements to Customer Service Chat

Implementing Improvements to Customer Service Chat

After uncovering issues with customer service chat for our client, we implemented data-driven improvements to increase customer satisfaction.

Quick Tips for Improving Customer Service Chat

Quick Tips for Improving the Chat Experience for Your Customers

Ready to make improvements to your customers’ experience on chat? Try these tips for improving customer service chat processes.