Implementing Improvements to Customer Service Chat
After uncovering issues with customer service chat for our client, we implemented data-driven improvements to increase customer satisfaction.
After uncovering issues with customer service chat for our client, we implemented data-driven improvements to increase customer satisfaction.
Ready to make improvements to your customers’ experience on chat? Try these tips for improving customer service chat processes.
There are brand reputation-damaging risks associated with bad customer service chat experiences. Learn how to avoid the pitfalls of web chat.
