Category: Virtual Assistant

Go Remote with Intent

Go Remote with Intent

Here’s a scenario pre-pandemic. An employee shows up to work. Right – it’s already crazy. Someone showing up to work – in like real pants, too. But anyway – this dependable and super reliable employee sits down at her desk. She logs on. And then she’s supposed to stay there for roughly eight hours straight.…
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Real Estate Agents Explain their Career-propelling Delegation Strategies

Delegation Strategies Propelling Real Estate Agents

Being a success in real estate means learning how to delegate. In our previous article, “Real Estate Agents Share the Top Tasks They Delegate to Virtual Assistants,” we looked at tried and true ideas of what to delegate. Now we explore how to delegate and who to delegate to. While we prefer our unique approach…
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Managing Your Virtual Assistant In Another Time Zone

A Virtual Assistant (VA), is a person working in a remote capacity, typically in their home office, in a role designed to support a business.

Quick Tips for Improving Customer Service Chat

Quick Tips for Improving the Chat Experience for Your Customers

Ready to make improvements to your customers’ experience on chat? Try these tips for improving customer service chat processes.

Improving Customer Service Website Chat

Improving Customer Service Chat

There are brand reputation-damaging risks associated with bad customer service chat experiences. Learn how to avoid the pitfalls of web chat.