Month: April 2022

Implementing Improvements to Customer Service Chat

Implementing Improvements to Customer Service Chat

After uncovering issues with customer service chat for our client, we implemented data-driven improvements to increase customer satisfaction.


Should I Outsource My Bookkeeping Services?

Is it time to outsource your bookkeeping services? For many businesses, handling accounting in-house is not only money poorly spent, but keeps you from performing actionable items that can help your customers or generate new revenue. Three factors often determine whether outsourced accounting assistants are a good match: Size – While companies of any size…
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Does my bookkeeper need to be in the US

Does My Bookkeeper Need to Be in the U.S.?

Thinking of hiring an assistant for bookkeeping? Learn the differences between a bookkeeper and an accountant first.

Ideas for handling admin tasks in a law office

Ideas for Handling Administrative Tasks in a Law Office

Administrative tasks. Answering phones, organizing your files, balancing your books—these tasks can keep lawyers from doing their actual job.

Real Estate Agents Share the Top Tasks They Delegate to Virtual Assistants

Real Estate Agents Share Top Tasks delegated to VAs

Real estate is such a lucrative business for a unique individual who is able to wear many hats, but most of all someone who can forge lasting connections with their current and potential clients. In reality, a decent portion of the behind-the-scenes workload that keeps real estate agents up to 1 a.m., can be delegated…
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