Implementing Improvements to Customer Service Chat
After uncovering issues with customer service chat for our client, we implemented data-driven improvements to increase customer satisfaction.
After uncovering issues with customer service chat for our client, we implemented data-driven improvements to increase customer satisfaction.
Is it time to outsource your bookkeeping services? For many businesses, handling accounting in-house is not only money poorly spent, but keeps you from performing actionable items that can help your customers or generate new revenue. Three factors often determine whether outsourced accounting assistants are a good match: Size – While companies of any size…
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Thinking of hiring an assistant for bookkeeping? Learn the differences between a bookkeeper and an accountant first.
Administrative tasks. Answering phones, organizing your files, balancing your books—these tasks can keep lawyers from doing their actual job.
Real estate is such a lucrative business for a unique individual who is able to wear many hats, but most of all someone who can forge lasting connections with their current and potential clients. In reality, a decent portion of the behind-the-scenes workload that keeps real estate agents up to 1 a.m., can be delegated…
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Virtual assistant services are a fantastic way to gain extra support for your business. A virtual assistant is there to help simplify your to-do list, consolidate tasks, and manage your calendar. Most virtual assistants are able to work from anywhere and are typically hired as freelance workers, which makes them ideal for entrepreneurs who don’t…
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Is a real estate virtual assistant the right call for growing your business? Real estate professionals generate revenue in the same way many sales professionals go about it: warming up leads and closing deals. But so much more goes into the work than simply sales acumen. Between data entry, lead generation, calendar management, and a…
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Here’s a scenario pre-pandemic. An employee shows up to work. Right – it’s already crazy. Someone showing up to work – in like real pants, too. But anyway – this dependable and super reliable employee sits down at her desk. She logs on. And then she’s supposed to stay there for roughly eight hours straight.…
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Just like “mobile-first” where mobile is what developers and designers are focused on, “remote-first” puts the remote work experience first.
How do you support your sales leaders when your company is operating in a remote setting, whether as part of your business strategy or an adaptation to the current times? This is what we asked of business leaders in industries ranging from adult education, bookkeeping tools, and as specific as mold remediation services for real…
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